Report scams and abuse

If you think OwnRemote was used for a scam or to reach a computer without permission, tell us. You do not need an OwnRemote account.

OwnRemote staff never ask for a pairing code or PIN. If someone offering remote support asks for one, it is a scam.

If you sent money or the harm is still going on, contact the police and your bank first.

Tell the police too

• In Korea, in an emergency or if you sent money: police 112. Ask your bank at once to stop the payment. Elsewhere, call your local police.
• Korean National Police Agency, cyber crime reports: ecrm.police.go.kr
• On your PC, quit or uninstall OwnRemote, and change the PC's PIN and your passwords.